Download Case Study - Uncovering WLAN & VoIP Issues for Northern Kentucky's Largest Heathcare Provider

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Problems Solved: 

  • Resolved roaming issues on workstations on wheels (WoWs) caused by driver issues 

  • Diagnosed one-way audio problem affecting 60% of VoIP phones

  • Identified upstream network congestion, falsely blamed on the Wi-Fi

    • Able to proactively focus on the top Wi-Fi issues and fix them faster

    • Less troubleshooting freed up time for more strategic initiatives


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